People analytics—A scoping review of conceptual boundaries and value propositions

Highlights：

• PA has emerged alongside a cluster of related terms describing digital innovations for modelling and optimising organisational human capital.

• Trends in terminology reflect evolving priorities, methodological and technological innovations, communities of practice and rebranding.

• The PA literature is multi-disciplinary, extending beyond HR or management, with the data and computer sciences playing an increasing role.

• Gaps in training exist and ethical issues are rarely considered, despite risks to employees and organisations.

• PA research is at an early stage and more studies are needed to build the evidence-base.

摘要

•PA has emerged alongside a cluster of related terms describing digital innovations for modelling and optimising organisational human capital.•Trends in terminology reflect evolving priorities, methodological and technological innovations, communities of practice and rebranding.•The PA literature is multi-disciplinary, extending beyond HR or management, with the data and computer sciences playing an increasing role.•Gaps in training exist and ethical issues are rarely considered, despite risks to employees and organisations.•PA research is at an early stage and more studies are needed to build the evidence-base.

论文关键词：People analytics,HR analytics,Workforce analytics,Talent analytics,Human resource management,HRIS,Administrative data analytics,Business analytics,Business informatics

论文评审过程：Received 21 February 2018, Revised 2 July 2018, Accepted 6 August 2018, Available online 30 August 2018, Version of Record 30 August 2018.