Understanding consumers’ reactance of online personalized advertising: A new scheme of rational choice from a perspective of negative effects

作者:

Highlights:

• Rational choice factors are reconstructed from a negative-effect perspective in the OPA context.

• Ownership affection fosters perceived cost of non-personalization and privacy concerns.

• Privacy concerns and opportunity cost increase with vulnerability affection.

• The impacts of ownership and vulnerability on reactance are mediated by rational choice factors.

摘要

•Rational choice factors are reconstructed from a negative-effect perspective in the OPA context.•Ownership affection fosters perceived cost of non-personalization and privacy concerns.•Privacy concerns and opportunity cost increase with vulnerability affection.•The impacts of ownership and vulnerability on reactance are mediated by rational choice factors.

论文关键词:Reactance,Personalization paradox,Rational choice theory,Ownership,Vulnerability

论文评审过程:Received 27 April 2018, Revised 3 August 2018, Accepted 4 September 2018, Available online 27 September 2018, Version of Record 27 September 2018.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2018.09.001