Determinants of master data management adoption by local government organizations: An empirical study

作者：

Highlights：

• Data were collected from 224 respondents from Malaysian local government and the model validation was conducted using PLS-SEM approach.

• Complexity, top management support, technological competence, & citizen demand- have significant effects on MDM adoption by local government.

• Top management support is revealed to be a cornerstone of MDM technological competence in the local government.

• Quality of master data and data governance are two determinants of MDM adoption specific to the context of Malaysian local government.

• Relative advantage, data security, and government policy - have non-significant effects on MDM adoption by local government.

摘要

•Data were collected from 224 respondents from Malaysian local government and the model validation was conducted using PLS-SEM approach.•Complexity, top management support, technological competence, & citizen demand- have significant effects on MDM adoption by local government.•Top management support is revealed to be a cornerstone of MDM technological competence in the local government.•Quality of master data and data governance are two determinants of MDM adoption specific to the context of Malaysian local government.•Relative advantage, data security, and government policy - have non-significant effects on MDM adoption by local government.

论文关键词：Master data management,Data centralization,IT adoption,Local government,TOE

论文评审过程：Received 30 April 2018, Revised 12 October 2018, Accepted 12 October 2018, Available online 3 November 2018, Version of Record 3 November 2018.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2018.10.007