A human-centric perspective exploring the readiness towards smart warehousing: The case of a large retail distribution warehouse

作者:

Highlights:

• Shortage of management skills and mind-sets presents a significant barrier to maximising Artificial Intelligence (AI) opportunities.

• Operational management with previous exposure and familiarity of AI is critical for its adoption.

• Compatibility of existing technical infrastructure, warehouse layout and structure play a major role in warehouse AI adoption.

摘要

•Shortage of management skills and mind-sets presents a significant barrier to maximising Artificial Intelligence (AI) opportunities.•Operational management with previous exposure and familiarity of AI is critical for its adoption.•Compatibility of existing technical infrastructure, warehouse layout and structure play a major role in warehouse AI adoption.

论文关键词:Artificial intelligence,Logistics,Warehousing,Technology readiness

论文评审过程:Received 7 July 2018, Revised 9 November 2018, Accepted 9 November 2018, Available online 1 December 2018, Version of Record 1 December 2018.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2018.11.008