Measuring creolization in IT outsourcing: Instrument development and validation
作者：
Highlights：
• Define creolization as an emergent state that emanates from cross-cultural processes in IT outsourcing.
• Use four dimensions that reveal the enactment of the cross-cultural processes at four different levels to measure creolization.
• Develop a 13-item instrument of creolization and contribute to a robust measurement scale for measuring creolization.
• Validate the instrument in a sample of 317 knowledge workers with 20 IT outsourcing companies.
• Demonstrate good first-order psychometric properties and second-order measurement properties.
摘要
•Define creolization as an emergent state that emanates from cross-cultural processes in IT outsourcing.•Use four dimensions that reveal the enactment of the cross-cultural processes at four different levels to measure creolization.•Develop a 13-item instrument of creolization and contribute to a robust measurement scale for measuring creolization.•Validate the instrument in a sample of 317 knowledge workers with 20 IT outsourcing companies.•Demonstrate good first-order psychometric properties and second-order measurement properties.
论文关键词：IT outsourcing,Instrument development and validation,Cross-cultural processes,Creolization,Field study
论文评审过程：Received 30 May 2018, Revised 11 October 2018, Accepted 23 December 2018, Available online 4 January 2019, Version of Record 4 January 2019.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2018.12.012
