An empirical study on predicting cloud incidents

作者：

Highlights：

• A hybrid predictive model is built to examine and forecast cloud related incidents.

• The model is evaluated using data from Netflix and Hulu between 2015 and 2018.

• Model performance outperforms other machine learning and times series models.

• The proposed hybrid model is suitable to forecast cloud incidents.

摘要

•A hybrid predictive model is built to examine and forecast cloud related incidents.•The model is evaluated using data from Netflix and Hulu between 2015 and 2018.•Model performance outperforms other machine learning and times series models.•The proposed hybrid model is suitable to forecast cloud incidents.

论文关键词：Cloud services,Cloud incidents,Hybrid model,Forecasting

论文评审过程：Received 13 September 2018, Revised 14 December 2018, Accepted 15 January 2019, Available online 23 January 2019, Version of Record 23 January 2019.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.01.014