Understanding the formation mechanism of high-quality knowledge in social question and answer communities: A knowledge co-creation perspective

作者：

Highlights：

• This paper concentrates on the underlying mechanism of high-quality knowledge creation in social Q&A communities.

• We introduce a knowledge co-creation framework including users’ and the community’s effort.

• The co-creation includes users' independent knowledge sharing behavior and collaborative knowledge integration behaviour.

• The community’s technology promotes users’ contribution, thereby influences the knowledge quality.

摘要

•This paper concentrates on the underlying mechanism of high-quality knowledge creation in social Q&A communities.•We introduce a knowledge co-creation framework including users’ and the community’s effort.•The co-creation includes users' independent knowledge sharing behavior and collaborative knowledge integration behaviour.•The community’s technology promotes users’ contribution, thereby influences the knowledge quality.

论文关键词：Social Q&A community,Knowledge quality,Knowledge sharing,Knowledge integration,Co-creation

论文评审过程：Received 13 July 2018, Revised 26 January 2019, Accepted 28 January 2019, Available online 8 February 2019, Version of Record 8 February 2019.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.01.022