Reciprocal intention in knowledge seeking: Examining social exchange theory in an online professional community
作者：
Highlights：
• The balance of knowledge growth and seeking effort is a key to seekers’ reciprocity.
• Favorable perceptions of a community reduce the burden of knowledge-seeking effort.
• A supportive community climate does not inflate the evaluation of knowledge quality.
• Whether seekers are satisfied with perceived benefits is critical to reciprocity.
• The evaluation of knowledge growth and seeking effort affects perceived benefits.
摘要
•The balance of knowledge growth and seeking effort is a key to seekers’ reciprocity.•Favorable perceptions of a community reduce the burden of knowledge-seeking effort.•A supportive community climate does not inflate the evaluation of knowledge quality.•Whether seekers are satisfied with perceived benefits is critical to reciprocity.•The evaluation of knowledge growth and seeking effort affects perceived benefits.
论文关键词：Social exchange theory,Knowledge seeking,Reciprocity,Perceived social benefits,Perceived community support
论文评审过程：Received 29 July 2018, Revised 24 February 2019, Accepted 24 February 2019, Available online 7 March 2019, Version of Record 7 March 2019.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.02.008
