The role of a digital engineering platform in appropriating the creation of new work-related mind-set and organisational discourse in a large multi-national company

Highlights：

• An innovative in-house organisation-wide digital engineering platform was developed and used in simplifying the operational complexity in a multinational engineering company.

• Help to regulate and control the running of engineering projects and to create a new work-related mind-set and organisational discourse. It helped the organisation to achieve compliance with major health and safety regulation and to deliver projects more efficiently.

• Research data were collected using a longitudinal case study approach that spanned over six months.

• The digital engineering platform has had real influence on working processes and employees at all levels while encouraging transparency, responsiveness, agility and accountability.

• The digital engineering platform continues to help the organisation to govern, manage and maintain good standard service but many barriers still remain. The digital engineering platform did manage to simplify the workings of different employees and change the work-related mind-set and organisational discourse, by: standardising the stages in involved in running a project; serving as a single platform for undertaking engineering projects; facilitating project-related communication between project workers; introducing a new shared and company-wide discourse; suitable conformity to health and safety standards (ISO9001:2000); and defining the sourcing of materials used in installations.

摘要

•An innovative in-house organisation-wide digital engineering platform was developed and used in simplifying the operational complexity in a multinational engineering company.•Help to regulate and control the running of engineering projects and to create a new work-related mind-set and organisational discourse. It helped the organisation to achieve compliance with major health and safety regulation and to deliver projects more efficiently.•Research data were collected using a longitudinal case study approach that spanned over six months.•The digital engineering platform has had real influence on working processes and employees at all levels while encouraging transparency, responsiveness, agility and accountability.•The digital engineering platform continues to help the organisation to govern, manage and maintain good standard service but many barriers still remain. The digital engineering platform did manage to simplify the workings of different employees and change the work-related mind-set and organisational discourse, by: standardising the stages in involved in running a project; serving as a single platform for undertaking engineering projects; facilitating project-related communication between project workers; introducing a new shared and company-wide discourse; suitable conformity to health and safety standards (ISO9001:2000); and defining the sourcing of materials used in installations.