Knowledge collaboration among physicians in online health communities: A transactive memory perspective

作者：

Highlights：

• This paper aims to advance understanding of the knowledge collaboration process by exploring the role of the transactive memory system in online health communities.

• Both antecedence and consequences of KC have been examined by using big sample and real operation data.

• This paper conceptualizes the moderating effects of coordination on the relationships between specification/credibility and performance.

• This paper divides coordination within teams into three different collaborative modes and finds their different influences on teams’ performance.

摘要

•This paper aims to advance understanding of the knowledge collaboration process by exploring the role of the transactive memory system in online health communities.•Both antecedence and consequences of KC have been examined by using big sample and real operation data.•This paper conceptualizes the moderating effects of coordination on the relationships between specification/credibility and performance.•This paper divides coordination within teams into three different collaborative modes and finds their different influences on teams’ performance.

论文关键词：OHCs,online health communities,KC,knowledge collaboration,TMS,transactive memory system,PPCTs,physician–physician collaborative teams,CMs,collaborative mode,Online health communities,Knowledge collaboration,Transactive memory system,Team performance,Physician–physician collaborative teams

论文评审过程：Received 28 May 2018, Revised 28 November 2018, Accepted 5 January 2019, Available online 12 March 2019, Version of Record 12 March 2019.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.01.003