Acceptance and resistance of telehealth: The perspective of dual-factor concepts in technology adoption

作者：

Highlights：

• This paper builds a novel model from the dual-factor of enabler and inhibitor.

• This study explains why people accept or reject telehealth usage.

• This paper suggests that technology anxiety takes on critical roles.

• It may guide the development and improvement of telehealth acceptance.

摘要

•This paper builds a novel model from the dual-factor of enabler and inhibitor.•This study explains why people accept or reject telehealth usage.•This paper suggests that technology anxiety takes on critical roles.•It may guide the development and improvement of telehealth acceptance.

论文关键词：Telehealth,Technology Acceptance Model,Status Quo Bias,Enabler,Inhibitor

论文评审过程：Received 28 May 2018, Revised 9 March 2019, Accepted 9 March 2019, Available online 16 March 2019, Version of Record 16 March 2019.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.03.003