Social media enablers and inhibitors: Understanding their relationships in a social networking site context

作者：

Highlights：

• The study extends and tests Cenfetelli's (2004) dual factor model in the context of social networking sites.

• Perceived enjoyment is the main enabler whereas perceived complexity is the main inhibitor of social media continuance intention.

• Perceived social media anxiety moderates the relationships between (1) perceived complexity and perceived enjoyment, (2) perceived complexity and perceived usefulness, and (3) perceived complexity and perceived communication quality.

摘要

•The study extends and tests Cenfetelli's (2004) dual factor model in the context of social networking sites.•Perceived enjoyment is the main enabler whereas perceived complexity is the main inhibitor of social media continuance intention.•Perceived social media anxiety moderates the relationships between (1) perceived complexity and perceived enjoyment, (2) perceived complexity and perceived usefulness, and (3) perceived complexity and perceived communication quality.

论文关键词：Social media,Social networking sites,Enablers,Inhibitors,Dual factor model

论文评审过程：Received 22 October 2017, Revised 31 March 2019, Accepted 31 March 2019, Available online 29 April 2019, Version of Record 29 April 2019.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.03.014