The role of stakeholders in the effective use of e-government resources in public services
作者：
Highlights：
• Framework presents key concepts for e-Government decision and policy makers.
• Findings validate the implementation factors and stakeholders’ role in literature.
• Unified framework developed to properly identify key e–Government stakeholders.
• Framework validates the stakeholders’ roles in driving e-government implementation at every development stage.
• Government support and available resources are key to successful implementation.
摘要
•Framework presents key concepts for e-Government decision and policy makers.•Findings validate the implementation factors and stakeholders’ role in literature.•Unified framework developed to properly identify key e–Government stakeholders.•Framework validates the stakeholders’ roles in driving e-government implementation at every development stage.•Government support and available resources are key to successful implementation.
论文关键词：E-Government implementation,Public services,Stakeholders’ role,Development life cycle,Developing countries
论文评审过程：Received 11 January 2019, Revised 15 April 2019, Accepted 19 May 2019, Available online 21 June 2019, Version of Record 21 June 2019.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.05.016
