Role of real-time information-sharing through SaaS: An industry 4.0 perspective
作者：
Highlights：
• Contributes to the existing literature on real time information sharing in service industries.
• Advances the purchase behavior literature by creating a second-order construct named ‘overall perceived purchase behavior’.
• Enriches the literature of relational view theory and theory of information sharing by integrating the perspective of middle level managers.
摘要
•Contributes to the existing literature on real time information sharing in service industries.•Advances the purchase behavior literature by creating a second-order construct named ‘overall perceived purchase behavior’.•Enriches the literature of relational view theory and theory of information sharing by integrating the perspective of middle level managers.
论文关键词：Real-time information sharing,Customer purchase behavior,Middle-level manager,Industry 4.0
论文评审过程：Received 4 December 2018, Revised 29 May 2019, Accepted 30 May 2019, Available online 25 June 2019, Version of Record 25 June 2019.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.05.026
