Mobile apps and employee behavior: An empirical investigation of the implementation of a fleet-management app

作者:

Highlights:

• This study empirically examines the implementation of a fleet-management app.

• We hypothesize that use of the app before driving is negatively associated with risky driving behavior.

• This association is hypothesized to be mitigated by real-time notifications and exacerbated by experience with the app.

• The hypotheses are tested with data about 11,805 trips by 109 drivers.

• The empirical analysis provides support for all three research hypotheses.

摘要

•This study empirically examines the implementation of a fleet-management app.•We hypothesize that use of the app before driving is negatively associated with risky driving behavior.•This association is hypothesized to be mitigated by real-time notifications and exacerbated by experience with the app.•The hypotheses are tested with data about 11,805 trips by 109 drivers.•The empirical analysis provides support for all three research hypotheses.

论文关键词:Mobile app,Fleet management,Employee behavior,Pre-driving app use,Real-time notifications

论文评审过程:Received 22 January 2019, Revised 8 July 2019, Accepted 12 July 2019, Available online 19 July 2019, Version of Record 19 July 2019.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2019.07.006