Digital platforms and the changing nature of physical work: Insights from ride-hailing

作者:

Highlights:

• We identify six key mechanisms of platform-enabled work, namely self-employment, time management, income, information control, pricing, and rating.

• From workers’ perspective, flexibility in work relationships is a key positive element of platform-enabled work.

• The stark power disparity between workers and the platform is, in turn, a major source of discontent among workers.

• We put forward two key dimensions of work relations in the context of platform-enabled work: digital temporality and digital administrativity.

• We identify six key mechanisms of platform-enabled work: self-employment, time management, income, information control, pricing, and rating.

摘要

•We identify six key mechanisms of platform-enabled work, namely self-employment, time management, income, information control, pricing, and rating.•From workers’ perspective, flexibility in work relationships is a key positive element of platform-enabled work.•The stark power disparity between workers and the platform is, in turn, a major source of discontent among workers.•We put forward two key dimensions of work relations in the context of platform-enabled work: digital temporality and digital administrativity.•We identify six key mechanisms of platform-enabled work: self-employment, time management, income, information control, pricing, and rating.

论文关键词:Digital platform,Platform economy,Gig economy,Ride-hailing,Taxi,Digitalization,Sharing economy,Work,Uber,Lyft

论文评审过程:Received 5 April 2019, Revised 23 August 2019, Accepted 23 August 2019, Available online 28 August 2019, Version of Record 28 August 2019.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2019.08.007