Is it a tool or a toy? How user’s conception of a system’s purpose affects their experience and use

作者:

Highlights:

• We study the moderating effects of user’s conception about the utilitarian-hedonistic purpose of a system on use continuance.

• The independent variables are users’ perceived enjoyment, usefulness and ease of use.

• The dependent variables are users’ continued use, discontinued use and contribution intention.

• The study was conducted among users of a mobile gamified crowdsourcing service for traffic information.

• The results show that the user’s conception is an influential aspect determining use continuance.

摘要

•We study the moderating effects of user’s conception about the utilitarian-hedonistic purpose of a system on use continuance.•The independent variables are users’ perceived enjoyment, usefulness and ease of use.•The dependent variables are users’ continued use, discontinued use and contribution intention.•The study was conducted among users of a mobile gamified crowdsourcing service for traffic information.•The results show that the user’s conception is an influential aspect determining use continuance.

论文关键词:User conception,Dual information systems,Gamification,Crowdsourcing,Post-adoption intentions

论文评审过程:Received 12 February 2019, Revised 11 June 2019, Accepted 23 July 2019, Available online 31 August 2019, Version of Record 31 August 2019.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2019.07.016