Operationalisation of soft skill attributes and determining the existing gap in novice ICT professionals

作者：

Highlights：

• The manuscript summarises the critical soft-skills for novice ICT professionals.

• We propose six soft skill factors: Personal skill, Leadership, interpersonal skill, team skill, organisation skill, and enterprising skill.

• The study establishes a substantial soft skill gap between graduates and practitioners.

• We discussed the effect of respondents’ backgrounds on the perception of soft-skills.

• Possible solutions to bridge the soft skills gap is proposed.

摘要

•The manuscript summarises the critical soft-skills for novice ICT professionals.•We propose six soft skill factors: Personal skill, Leadership, interpersonal skill, team skill, organisation skill, and enterprising skill.•The study establishes a substantial soft skill gap between graduates and practitioners.•We discussed the effect of respondents’ backgrounds on the perception of soft-skills.•Possible solutions to bridge the soft skills gap is proposed.

论文关键词：Information and communications technology,Employability,Competency,Attributes,Soft skills gap

论文评审过程：Received 28 May 2019, Revised 24 September 2019, Accepted 24 September 2019, Available online 3 October 2019, Version of Record 3 October 2019.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.09.006