Data mining of customer choice behavior in internet of things within relationship network

作者:

Highlights:

• We built a more complete customer relationship network based on personalized recommendations.

• Internet of Things has a certain effect in helping customers to make decisions and personalized recommendations.

• Our work show a better trend than the traditional algorithm in the accuracy and coverage.

摘要

•We built a more complete customer relationship network based on personalized recommendations.•Internet of Things has a certain effect in helping customers to make decisions and personalized recommendations.•Our work show a better trend than the traditional algorithm in the accuracy and coverage.

论文关键词:Internet of things,Customer relationship network,Decision making,Recommendation,Fusion algorithm

论文评审过程:Received 16 September 2018, Revised 10 November 2018, Accepted 16 November 2018, Available online 24 November 2018, Version of Record 21 November 2019.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2018.11.013