Do teams need both hands? An analysis of team process ambidexterity and the enabling role of information technology
作者：
Highlights：
• We propose process agility and process standardization as two pillars of process ambidexterity, and investigate their roles in teams.
• By revealing IT support as an enabler of both process standardization and agility, and thus team process ambidexterity.
• Team process ambidexterity has influences on inter-team coordination and team innovation, which in turn affect team performance.
• The results hint at the nomological net from IT support to team performance, focusing on ambidextrous processes.
摘要
•We propose process agility and process standardization as two pillars of process ambidexterity, and investigate their roles in teams.•By revealing IT support as an enabler of both process standardization and agility, and thus team process ambidexterity.•Team process ambidexterity has influences on inter-team coordination and team innovation, which in turn affect team performance.•The results hint at the nomological net from IT support to team performance, focusing on ambidextrous processes.
论文关键词：Process ambidexterity,Process agility,Process standardization,Inter-team coordination,Team innovation,IT support
论文评审过程：Received 4 July 2019, Revised 11 October 2019, Accepted 8 November 2019, Available online 18 November 2019, Version of Record 24 February 2020.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.11.006
