The role of big data analytics capabilities (BDAC) in understanding the challenges of service information and operations management in the sharing economy: Evidence of peer effects in libraries
作者：
Highlights：
• This work highlights challenges of service operations in the sharing economy.
• Empirical evidence of peer effects and externalities is presented.
• Data was gathered from Brazilian libraries through big data analysis.
• This work provides detailed insights to the economics of the sharing economy.
• This work extends knowledge on service operations in the sharing economy.
摘要
•This work highlights challenges of service operations in the sharing economy.•Empirical evidence of peer effects and externalities is presented.•Data was gathered from Brazilian libraries through big data analysis.•This work provides detailed insights to the economics of the sharing economy.•This work extends knowledge on service operations in the sharing economy.
论文关键词：Big data analytics capabilities,Information and operations management,Libraries,Peer effects,Sharing economy
论文评审过程：Received 7 March 2019, Revised 10 September 2019, Accepted 8 October 2019, Available online 12 November 2019, Version of Record 24 February 2020.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2019.10.008
