Self-disclosure in mobile payment applications: Common and differential effects of personal and proxy control enhancing mechanisms

作者:

Highlights:

• This study highlights the value of personal and proxy control enhancing mechanisms in formulating consumers’ self-disclosure.

• Perceived benefits, perceived effectiveness of privacy setting, perceived effectiveness of privacy policy, and perceived risks together predict perceived value of information disclosure.

• Perceived benefits, perceived effectiveness of privacy setting, perceived effectiveness of privacy policy, and perceived risks together determine psychological comfort of information disclosure.

• Perceived value and psychological comfort leads to intention to disclose personal information

摘要

•This study highlights the value of personal and proxy control enhancing mechanisms in formulating consumers’ self-disclosure.•Perceived benefits, perceived effectiveness of privacy setting, perceived effectiveness of privacy policy, and perceived risks together predict perceived value of information disclosure.•Perceived benefits, perceived effectiveness of privacy setting, perceived effectiveness of privacy policy, and perceived risks together determine psychological comfort of information disclosure.•Perceived value and psychological comfort leads to intention to disclose personal information

论文关键词:Self-disclosure,Privacy calculus theory,Control agency theory,Perceived effectiveness of privacy setting,Perceived effectiveness of privacy policy,Mobile payment,Financial technology

论文评审过程:Received 7 November 2018, Revised 12 November 2019, Accepted 31 December 2019, Available online 14 January 2020, Version of Record 12 March 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2019.102065