Social media and disaster management: Case of the north and south Kivu regions in the Democratic Republic of the Congo

作者:

Highlights:

• The study assesses factors explaining the adoption and use of social media in the disaster management context.

• The study identifies that the level of intention to use social media and their perceived relative advantage are predecessors of social media actual use.

• Social media allow the access to situational information for improved decision-making.

• Social media usage has a positive and significant influence on information accessibility and agility.

摘要

•The study assesses factors explaining the adoption and use of social media in the disaster management context.•The study identifies that the level of intention to use social media and their perceived relative advantage are predecessors of social media actual use.•Social media allow the access to situational information for improved decision-making.•Social media usage has a positive and significant influence on information accessibility and agility.

论文关键词:Social media,Disaster management,TAM,Diffusion of innovation,DRC

论文评审过程:Received 15 August 2019, Revised 5 January 2020, Accepted 5 January 2020, Available online 14 January 2020, Version of Record 12 March 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102068