Contextual determinants of IT governance mechanism formulation for senior care services in local governments

作者：

Highlights：

• This study reveals a dynamic service delivery structure for IT-enabled senior-care services.

• IT governance mechanism formulation is influenced by demand-supply market forces.

• Institutional pressures strongly affect the IT governance mechanism formulation in governments.

• Institutional pressures transit the supply market force into IT governance mechanism formulation.

• A survey involving 329 town-level local governments in China was conducted to validate our model.

摘要

•This study reveals a dynamic service delivery structure for IT-enabled senior-care services.•IT governance mechanism formulation is influenced by demand-supply market forces.•Institutional pressures strongly affect the IT governance mechanism formulation in governments.•Institutional pressures transit the supply market force into IT governance mechanism formulation.•A survey involving 329 town-level local governments in China was conducted to validate our model.

论文关键词：IT-enabled senior care,IT governance mechanisms,Legitimacy perspectives,Institutional pressures,Service delivery structure

论文评审过程：Received 3 April 2019, Revised 4 February 2020, Accepted 29 March 2020, Available online 11 May 2020, Version of Record 11 May 2020.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102125