Digital payment and banking adoption research in Gulf countries: A systematic literature review
作者：
Highlights：
• The global spread and use of internet and mobile contributed to the development of new forms of banking and financial payments.
• Digital payments and baking were introduced as new ways to conduct convenient and effective financial transactions.
• There is a lack of research which focuses on both, digital banking and payment methods in GCC countries.
• In view of the importance of digital banking and payment methods and the gaps in the current state of knowledge in the field, the aim of this paper is to provide a comprehensive literature review and perform weight and meta-analysis. By reviewing 46 studies, it was found that best predictors for digital payment and banking adoption in GCC countries are trust, perceived security and perceived usefulness.
• Based on the extensive literature review, the conceptual of factors affecting adoption digital banking and payment methods in Gulf countries model was proposed, which will send agenda for future research.
摘要
•The global spread and use of internet and mobile contributed to the development of new forms of banking and financial payments.•Digital payments and baking were introduced as new ways to conduct convenient and effective financial transactions.•There is a lack of research which focuses on both, digital banking and payment methods in GCC countries.•In view of the importance of digital banking and payment methods and the gaps in the current state of knowledge in the field, the aim of this paper is to provide a comprehensive literature review and perform weight and meta-analysis. By reviewing 46 studies, it was found that best predictors for digital payment and banking adoption in GCC countries are trust, perceived security and perceived usefulness.•Based on the extensive literature review, the conceptual of factors affecting adoption digital banking and payment methods in Gulf countries model was proposed, which will send agenda for future research.
论文关键词：Digital banking,Digital payment,Mobile payment,Mobile banking,Cryptocurrency,Systematic review
论文评审过程：Received 10 September 2019, Revised 12 February 2020, Accepted 21 February 2020, Available online 13 March 2020, Version of Record 13 March 2020.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102102
