DeLone & McLean models of information system success: Critical meta-review and research directions

作者:

Highlights:

• DeLone and McLean success models have not been applied consistently.

• This meta-review examined 53 prior studies published between 1992 and 2019.

• Dimensionality and interdependence of success dimensions may need attention.

• Scope of reciprocal relationships in success models could need reconsideration.

• Nomological net for examining information systems success could be crucial.

摘要

•DeLone and McLean success models have not been applied consistently.•This meta-review examined 53 prior studies published between 1992 and 2019.•Dimensionality and interdependence of success dimensions may need attention.•Scope of reciprocal relationships in success models could need reconsideration.•Nomological net for examining information systems success could be crucial.

论文关键词:Information system success,Meta-review,DeLone and McLean model

论文评审过程:Received 29 November 2019, Revised 19 April 2020, Accepted 27 April 2020, Available online 11 May 2020, Version of Record 11 May 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102139