An approach for selecting and using a method of inter-coder reliability in information management research

作者:

Highlights:

• Qualitative codes can be trusted only after ensuring their reliability.

• Checking the inter-coder reliability prevents extra time, effort and financial costs.

• Percent agreement is the least and Krippendorff's alpha is the most flexible method.

• The right method is that matches the characteristics of a specific project.

• The process of selecting and using the right method includes five major steps.

摘要

•Qualitative codes can be trusted only after ensuring their reliability.•Checking the inter-coder reliability prevents extra time, effort and financial costs.•Percent agreement is the least and Krippendorff's alpha is the most flexible method.•The right method is that matches the characteristics of a specific project.•The process of selecting and using the right method includes five major steps.

论文关键词:Inter-coder reliability,Content analysis,Information,Management

论文评审过程:Received 3 July 2019, Revised 9 April 2020, Accepted 20 May 2020, Available online 2 June 2020, Version of Record 2 June 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102154