A multi-theory perspective on enablers of inter-organizational information and communication technology: A comparison of China and the Netherlands

作者：

Highlights：

• .A relational and contractual perspective on the enablers and outcomes of Inter-Organizational ICT are compared and integrated.

• The two perspectives are empirically tested for the Netherlands and China, using data collected through a survey.

• Both perspectives positively affect IOICT implementation in China, but in The Netherlands only the contractual perspective is relevant.

• IOICT implementation improves supply chain service but not cost in both countries.

摘要

•.A relational and contractual perspective on the enablers and outcomes of Inter-Organizational ICT are compared and integrated.•The two perspectives are empirically tested for the Netherlands and China, using data collected through a survey.•Both perspectives positively affect IOICT implementation in China, but in The Netherlands only the contractual perspective is relevant.•IOICT implementation improves supply chain service but not cost in both countries.

论文关键词：Inter-organizational ICT,Transaction cost theory,Relational exchange theory,Buyer-supplier relationships,Cross country comparison

论文评审过程：Received 23 October 2019, Revised 18 June 2020, Accepted 19 June 2020, Available online 22 July 2020, Version of Record 22 July 2020.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102191