Investigating consumers’ online social shopping intention: An information processing perspective
作者：
Highlights：
• Information received from social media may have different meanings and social implications for consumers.
• Social influences and perceived information quality positively relate to the consumer’s social shopping intention.
• Social interactions affect social influence and perceive information quality, and in turn the social shopping intention.
• High involved consumers are likely to devote to systematic information processing.
• In contrast, lowly involved consumers tend to rely on heuristic cues.
摘要
•Information received from social media may have different meanings and social implications for consumers.•Social influences and perceived information quality positively relate to the consumer’s social shopping intention.•Social interactions affect social influence and perceive information quality, and in turn the social shopping intention.•High involved consumers are likely to devote to systematic information processing.•In contrast, lowly involved consumers tend to rely on heuristic cues.
论文关键词：Social shopping intention,Informational social influence,Normative social influence,Heuristic-systematic model,Social interaction
论文评审过程：Received 12 January 2018, Revised 16 June 2020, Accepted 16 June 2020, Available online 8 July 2020, Version of Record 8 July 2020.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102189
