Robotics at workplace: An integrated Twitter analytics – SEM based approach for behavioral intention to accept

作者:

Highlights:

• An integrative two-step analyses: Twitter Analytics and Survey based SEM.

• Twitter analytics highlight key themes surrounding robotics at workplaces.

• Anthropomorphism and Technophobia influence employees' behavior intention.

• Technophobia leads to insecurities and anxiety towards robotics deployment.

• Anthropomorphism involves attributing human-like characteristics to robots.

摘要

•An integrative two-step analyses: Twitter Analytics and Survey based SEM.•Twitter analytics highlight key themes surrounding robotics at workplaces.•Anthropomorphism and Technophobia influence employees' behavior intention.•Technophobia leads to insecurities and anxiety towards robotics deployment.•Anthropomorphism involves attributing human-like characteristics to robots.

论文关键词:robotics,workplace,Twitter Analytics,anthropomorphism,technophobia

论文评审过程:Received 8 October 2019, Revised 27 July 2020, Accepted 27 July 2020, Available online 12 August 2020, Version of Record 12 August 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102210