Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life

作者:

Highlights:

• This paper presents an assessment of the key challenges of COVID-19 through an IS and IM lens.

• The pandemic has forced governments and decision makers to reassess the use of IS and technology.

• AI could engender better, more informed decision making during crisis management scenarios.

• Privacy and security are key underlying concerns for many citizens during the pandemic.

• In developing countries, the digital divide is most apparent due to social and cultural barriers.

摘要

•This paper presents an assessment of the key challenges of COVID-19 through an IS and IM lens.•The pandemic has forced governments and decision makers to reassess the use of IS and technology.•AI could engender better, more informed decision making during crisis management scenarios.•Privacy and security are key underlying concerns for many citizens during the pandemic.•In developing countries, the digital divide is most apparent due to social and cultural barriers.

论文关键词:COVID-19,Digital life,Digital transformation,Digital world,Information management,Information systems,Information technology

论文评审过程:Received 26 July 2020, Revised 27 July 2020, Accepted 27 July 2020, Available online 31 July 2020, Version of Record 19 October 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102211