Will COVID-19 be the tipping point for the Intelligent Automation of work? A review of the debate and implications for research

作者：

Highlights：

• COVID-19 has renewed the Intelligent Automation (IA) of work debate.

• Strong arguments for COVID-19 increasing IA adoption levels.

• Counter-arguments against COVID-19 increasing IA adoption also evident.

• Implications for information management research and practice discussed.

摘要

•COVID-19 has renewed the Intelligent Automation (IA) of work debate.•Strong arguments for COVID-19 increasing IA adoption levels.•Counter-arguments against COVID-19 increasing IA adoption also evident.•Implications for information management research and practice discussed.

论文关键词：Intelligent Automation,Artificial Intelligence,Robotics,Automation,Future of work,COVID-19

论文评审过程：Received 15 June 2020, Accepted 15 June 2020, Available online 16 July 2020, Version of Record 19 October 2020.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102182