Digital transformation during a lockdown

作者：

Highlights：

• Limited studies exist on the use of VUCA as a lens for organisations to understand the impact of Covid-19.

• Overview of different stages of internal digital maturity that have presented businesses with different challenges during lockdown.

• Reflects on how the pandemic has revealed the fragility of digital immature organisations.

• Suggest new body of existing literature on crisis management in natural disasters that can be built upon to underpin current and future pandemics.

摘要

•Limited studies exist on the use of VUCA as a lens for organisations to understand the impact of Covid-19.•Overview of different stages of internal digital maturity that have presented businesses with different challenges during lockdown.•Reflects on how the pandemic has revealed the fragility of digital immature organisations.•Suggest new body of existing literature on crisis management in natural disasters that can be built upon to underpin current and future pandemics.

论文关键词：VUCA,Digital transformation,Digital maturity,Pandemic,Business agility

论文评审过程：Received 15 June 2020, Accepted 15 June 2020, Available online 3 July 2020, Version of Record 19 October 2020.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102185