Industry Norms as Predictors of IT Outsourcing Behaviors

作者:

Highlights:

• Industry average levels of outsourcing can explain the outsourcing behavior of firms

• Firms that outsource more than the industry average, tend to further increase IT outsourcing

• There are no measurable trends in either increasing or decreasing IT outsourcing levels among firms that outsource at a level below the industry average

摘要

•Industry average levels of outsourcing can explain the outsourcing behavior of firms•Firms that outsource more than the industry average, tend to further increase IT outsourcing•There are no measurable trends in either increasing or decreasing IT outsourcing levels among firms that outsource at a level below the industry average

论文关键词:Information systems outsourcing,information technology enabled services,outsourcing contracts,Red Queen effect,IT capability

论文评审过程:Received 14 April 2019, Revised 28 August 2020, Accepted 30 August 2020, Available online 25 September 2020, Version of Record 25 September 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102242