The impact of imitation on Chinese social commerce buyers’ purchase behavior: The moderating role of uncertainty

作者:

Highlights:

• Results confirm that uncertainty is the boundary mechanism triggering herd effects.

• Imitation has a positive impact on buyers’ purchase intention and behavior in the context of social commerce.

• Product-related uncertainties positively moderate the relationship between imitation and purchase intention.

• Seller uncertainty doesn’t moderate the relationship between imitation and purchase intention.”

摘要

•Results confirm that uncertainty is the boundary mechanism triggering herd effects.•Imitation has a positive impact on buyers’ purchase intention and behavior in the context of social commerce.•Product-related uncertainties positively moderate the relationship between imitation and purchase intention.•Seller uncertainty doesn’t moderate the relationship between imitation and purchase intention.”

论文关键词:Social commerce,Imitation,Uncertainty,Purchase intention,Purchase behavior

论文评审过程:Received 24 March 2020, Revised 18 October 2020, Accepted 20 October 2020, Available online 9 November 2020, Version of Record 10 December 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102262