Information Management in Smart Cities: Turning end users’ views into multi-item scale development, validation, and policy-making recommendations

作者：

Highlights：

• The encounter of smart cities research & information management bears great potential.

• This study delves into end users’ views on and perceptions of smart city applications.

• It develops and validates a 20-item scale for measuring five distinct dimensions of users’ perceptions.

• It suggests how to turn the subjective information into managerial and policy-making recommendations.

摘要

•The encounter of smart cities research & information management bears great potential.•This study delves into end users’ views on and perceptions of smart city applications.•It develops and validates a 20-item scale for measuring five distinct dimensions of users’ perceptions.•It suggests how to turn the subjective information into managerial and policy-making recommendations.

论文关键词：smart city,information management,smart-city applications,scale development,policy-making,Smart cities,Smart-cities research,Information management,Emerging technology,ICT,Policy-making,Sustainability,Resilience,Inclusiveness,Soft computing,Well-being,Quality of life,Technology anxiety,Work–life interface,Engagement orientation,Support orientation,Life quality,Scale development

论文评审过程：Received 19 September 2019, Revised 9 May 2020, Accepted 9 May 2020, Available online 8 June 2020, Version of Record 10 December 2020.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102146