Editors’ reflections and introduction to the special section on ‘information technology meets marketing: Value-creation along the customer journey’
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论文评审过程：Received 26 October 2020, Available online 13 November 2020, Version of Record 13 November 2020.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102270
