Continued use of wearable fitness technology: A value co-creation perspective

作者:

Highlights:

• We study continued use intention in the lens of value co-creation and service system.

• Context of this study is sustained use of wearable fitness tracker (WFT).

• WFT promotes value co-creation by activating human agency and interactions between actors.

• We investigate the moderating roles of service systems and self-efficacy.

摘要

•We study continued use intention in the lens of value co-creation and service system.•Context of this study is sustained use of wearable fitness tracker (WFT).•WFT promotes value co-creation by activating human agency and interactions between actors.•We investigate the moderating roles of service systems and self-efficacy.

论文关键词:Actor-to-actor interaction,Choice,Continued use,Human agency,Service system,Value co-creation,Wearable fitness tracker

论文评审过程:Received 5 December 2019, Revised 21 September 2020, Accepted 21 November 2020, Available online 22 December 2020, Version of Record 22 December 2020.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102292