The strategic use of artificial intelligence in the digital era: Systematic literature review and future research directions

作者:

Highlights:

• We define fundamental concepts related to Artificial Intelligence and about the Information Technology alignment with Business Strategy.

• We provide a critical literature review related to the integration of AI to Business Strategy.

• We propose a framework with the identification of knowledge gaps and the propositions for future researches.

摘要

•We define fundamental concepts related to Artificial Intelligence and about the Information Technology alignment with Business Strategy.•We provide a critical literature review related to the integration of AI to Business Strategy.•We propose a framework with the identification of knowledge gaps and the propositions for future researches.

论文关键词:Artificial intelligence,Deep learning,Machine learning,Business strategy,Information technology,Literature review

论文评审过程:Received 31 December 2019, Revised 9 August 2020, Accepted 10 August 2020, Available online 14 September 2020, Version of Record 5 February 2021.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2020.102225