The influence of informal social media practices on knowledge sharing and work processes within organizations
作者：
Highlights：
• Increasing use of digital technologies such as social media have invigorated the way knowledge is shared within organisation prompting to rethink the role of technology in organisation.
• The strategy as practice lens helps to understand the influence of informal and emergent use of social media on knowledge sharing practices.
• Informal use of social media influences knowledge sharing practices and daily processes within the organisations.
• Different social dynamics, such as social media group compositions, influence knowledge sharing practices.
摘要
•Increasing use of digital technologies such as social media have invigorated the way knowledge is shared within organisation prompting to rethink the role of technology in organisation.•The strategy as practice lens helps to understand the influence of informal and emergent use of social media on knowledge sharing practices.•Informal use of social media influences knowledge sharing practices and daily processes within the organisations.•Different social dynamics, such as social media group compositions, influence knowledge sharing practices.
论文关键词：Knowledge sharing practice,Social media,WhatsApp,Strategy as practice
论文评审过程：Received 14 December 2019, Revised 8 November 2020, Accepted 18 November 2020, Available online 30 December 2020, Version of Record 15 March 2021.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2020.102280
