Rethinking the intention to behavior link in information technology use: Critical review and research directions

作者：

Highlights：

• Behavioral intention (BI) and system usage (SU) central to technology acceptance.

• No significant differences in results of BI→SU across regions, respondents, and technologies.

• Differences in results of BI→SU due to direct, indirect, and moderator effects.

• Measurement of SU has been conflated with future and past or current usage.

• BI→SU may require attention to moderators related to task, experience, and voluntariness.

摘要

•Behavioral intention (BI) and system usage (SU) central to technology acceptance.•No significant differences in results of BI→SU across regions, respondents, and technologies.•Differences in results of BI→SU due to direct, indirect, and moderator effects.•Measurement of SU has been conflated with future and past or current usage.•BI→SU may require attention to moderators related to task, experience, and voluntariness.

论文关键词：System use,Behavioral intention,Meta-analysis,Critical review

论文评审过程：Received 26 August 2020, Revised 8 March 2021, Accepted 8 March 2021, Available online 16 March 2021, Version of Record 16 March 2021.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2021.102345