Determinants of mHealth success: An empirical investigation of the user perspective

作者:

Highlights:

• A model explaining mHealth success based on related literature and principles of the TAM.

• A sample of 249 German mHealth users from the ‘myFitnessPal” supports the model by applying structural equation modelling.

• Attitude is determined by health consciousness and perceived disease threat.

• Positive relations between attitude, user satisfaction, continuance intention and word of mouth.

摘要

•A model explaining mHealth success based on related literature and principles of the TAM.•A sample of 249 German mHealth users from the ‘myFitnessPal” supports the model by applying structural equation modelling.•Attitude is determined by health consciousness and perceived disease threat.•Positive relations between attitude, user satisfaction, continuance intention and word of mouth.

论文关键词:Mobile health,mHealth adoption,Structural equation modelling,Empirical research,Continuance intention,Public health

论文评审过程:Received 7 January 2020, Revised 18 December 2020, Accepted 25 March 2021, Available online 10 April 2021, Version of Record 10 April 2021.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2021.102351