Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem

作者：

Highlights：

• There are four novel mechanisms to enhance the scalability of financial services delivery.

• The key actions by the Fintech players stimulated the growth of the Fintech ecosystem.

• The nature, specific characteristics and key players vary during the growth of the ecosystem.

摘要

•There are four novel mechanisms to enhance the scalability of financial services delivery.•The key actions by the Fintech players stimulated the growth of the Fintech ecosystem.•The nature, specific characteristics and key players vary during the growth of the ecosystem.

论文关键词：Start-up,Scalability,FinTech,Indonesia,Case study

论文评审过程：Received 23 June 2020, Revised 31 July 2021, Accepted 31 July 2021, Available online 13 August 2021, Version of Record 13 August 2021.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2021.102403