Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems

作者：

Highlights：

• Gamification fosters information exchange between actors.

• Gamification influences information exchange behavior directly and indirectly.

• Gamification works in cases of people with varying characteristics and backgrounds.

• Experiential value can be used as a measurement instrument for gamification.

摘要

•Gamification fosters information exchange between actors.•Gamification influences information exchange behavior directly and indirectly.•Gamification works in cases of people with varying characteristics and backgrounds.•Experiential value can be used as a measurement instrument for gamification.

论文关键词：Gamification,Experiential value,Multi-actor service ecosystem,Knowledge sharing attitude,Information exchange behavior

论文评审过程：Received 28 February 2020, Revised 21 July 2021, Accepted 24 July 2021, Available online 19 August 2021, Version of Record 16 September 2021.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2021.102391