Working around inadequate information systems in the workplace: An empirical study in Romania
作者:
Highlights:
• Inadequate information systems cause problems for employees.
• Employees who face inadequate information systems may create workarounds.
• We test a model of workarounds with data from 310 respondents.
• We identify factors that influence workaround behaviour.
• Managers need to consider how workarounds benefit the organisation.
摘要
•Inadequate information systems cause problems for employees.•Employees who face inadequate information systems may create workarounds.•We test a model of workarounds with data from 310 respondents.•We identify factors that influence workaround behaviour.•Managers need to consider how workarounds benefit the organisation.
论文关键词:Inadequate Information Systems,Workarounds,Employee attitudes,Corporate policy,Coping theory
论文评审过程:Received 12 April 2021, Revised 11 January 2022, Accepted 12 January 2022, Available online 20 January 2022, Version of Record 20 January 2022.
论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2022.102471