Working around inadequate information systems in the workplace: An empirical study in Romania

作者:

Highlights:

• Inadequate information systems cause problems for employees.

• Employees who face inadequate information systems may create workarounds.

• We test a model of workarounds with data from 310 respondents.

• We identify factors that influence workaround behaviour.

• Managers need to consider how workarounds benefit the organisation.

摘要

•Inadequate information systems cause problems for employees.•Employees who face inadequate information systems may create workarounds.•We test a model of workarounds with data from 310 respondents.•We identify factors that influence workaround behaviour.•Managers need to consider how workarounds benefit the organisation.

论文关键词:Inadequate Information Systems,Workarounds,Employee attitudes,Corporate policy,Coping theory

论文评审过程:Received 12 April 2021, Revised 11 January 2022, Accepted 12 January 2022, Available online 20 January 2022, Version of Record 20 January 2022.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2022.102471