Organizational readiness to adopt artificial intelligence in the exhibition sector in Western Europe

作者:

Highlights:

• Artificial Intelligence (AI) offers significant benefits to the events industry.

• Qualitative research reveals European-wide perceptions of AI adoption in events.

• The exhibitions sector of the event industry is a slow adopter of AI.

• A new model is proposed to understand and guide AI adoption in the exhibitions sector.

摘要

•Artificial Intelligence (AI) offers significant benefits to the events industry.•Qualitative research reveals European-wide perceptions of AI adoption in events.•The exhibitions sector of the event industry is a slow adopter of AI.•A new model is proposed to understand and guide AI adoption in the exhibitions sector.

论文关键词:Artificial Intelligence,Exhibition industry,Technology Organization Environment Framework,Technology Readiness Index,Organization readiness

论文评审过程:Received 27 May 2021, Revised 21 February 2022, Accepted 21 February 2022, Available online 26 February 2022, Version of Record 26 February 2022.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2022.102497