Security breaches and organization response strategy: Exploring consumers’ threat and coping appraisals
作者：
Highlights：
• Security breach announcements have a negative impact on consumers’ perceived risk.
• Risks are multidimensional.
• Different types of response strategy have distinct influences on consumer perceptions.
• Consumer concerns tend to be short-lived.
• Consumer concerns can be mitigated by corporate reputation.
摘要
•Security breach announcements have a negative impact on consumers’ perceived risk.•Risks are multidimensional.•Different types of response strategy have distinct influences on consumer perceptions.•Consumer concerns tend to be short-lived.•Consumer concerns can be mitigated by corporate reputation.
论文关键词：Security breach,Organization response strategy (ORS),Protection motivation theory (PMT),Perceived risk,Corporate reputation,Intention to re-transact
论文评审过程：Received 14 September 2020, Revised 1 March 2022, Accepted 2 March 2022, Available online 12 March 2022, Version of Record 12 March 2022.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2022.102498
