Tailoring open government data portals for lay citizens: A gamification theory approach
作者：
Highlights：
• Open Government Data (OGD) portals are tailored for experts and not for lay citizens.
• We identify 15 lay citizens’ requirements towards OGD portals.
• 5 lay citizens’ requirements are in conflict with experts’ requirements.
• 15 gamification design propositions are suggested to tailor OGD portals to lay citizens.
• Badges are the most useful to highlight OGD portal relevance to lay citizens.
摘要
•Open Government Data (OGD) portals are tailored for experts and not for lay citizens.•We identify 15 lay citizens’ requirements towards OGD portals.•5 lay citizens’ requirements are in conflict with experts’ requirements.•15 gamification design propositions are suggested to tailor OGD portals to lay citizens.•Badges are the most useful to highlight OGD portal relevance to lay citizens.
论文关键词：Open government data,Portals,Lay citizens,Requirements,Gamification,Design science research
论文评审过程：Received 6 July 2021, Revised 17 March 2022, Accepted 18 March 2022, Available online 25 March 2022, Version of Record 25 March 2022.
论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2022.102511
