Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments

作者：

Highlights：

• Gig workers’ discontinuance intention is largely regulated by a mediation model.

• Informal social interactions contribute new factors to gig workers’ discontinuations.

• Workers’ community commitments moderate the mediation path of discontinuance.

• Different types of community commitments have opposite moderating effects.

摘要

•Gig workers’ discontinuance intention is largely regulated by a mediation model.•Informal social interactions contribute new factors to gig workers’ discontinuations.•Workers’ community commitments moderate the mediation path of discontinuance.•Different types of community commitments have opposite moderating effects.

论文关键词：On-demand economy,Gig economy,Discontinuance intention,Moderated mediation,Online community commitment,Job satisfaction,Fairness of rewards,Amazon Mechanical Turk

论文评审过程：Received 30 July 2021, Revised 7 June 2022, Accepted 9 June 2022, Available online 16 June 2022, Version of Record 16 June 2022.

论文官网地址：https://doi.org/10.1016/j.ijinfomgt.2022.102540