Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences

作者:

Highlights:

• Cloud computing helps SMEs build knowledge ambidexterity capabilities.

• A cross-theory approach highlights connections of ambidexterity and KM theories.

• Employee-driven innovation was amplified from the application of cloud computing.

• Digital technologies & employee innovation contexts promote knowledge ambidexterity.

摘要

•Cloud computing helps SMEs build knowledge ambidexterity capabilities.•A cross-theory approach highlights connections of ambidexterity and KM theories.•Employee-driven innovation was amplified from the application of cloud computing.•Digital technologies & employee innovation contexts promote knowledge ambidexterity.

论文关键词:Ambidexterity,Cloud computing,Innovation,Knowledge management,Small and medium sized enterprises

论文评审过程:Received 20 February 2022, Revised 20 July 2022, Accepted 21 July 2022, Available online 27 July 2022, Version of Record 27 July 2022.

论文官网地址:https://doi.org/10.1016/j.ijinfomgt.2022.102551